Frequently Asked Question

 The Main Theme of Happy Women Handicraft:

The main business theme of Happy Women Handicraft is to promote and sell creative handcrafted items made by contemporary artists living in Nepal. As part of this, Happy Women Handicraft continually encourages Nepali artists and artisans to refine their creativity by providing an online market for their products at attractive prices. We have our own production of Felts products, Mithila products, Woolen products with the group of women.

In spite of this we collect goods from other manufacturer in Nepal who believes in fair trade practice.

 Happy Women Handicraft also helps international importers to introduce Nepali handcrafted items to their countries at reasonable cost. In fact, Happy Women Handicraft is also B2B merchant and serves as a bridge between individual artists and importers. We strongly believe in fair trade policy.

 

Is My profile detail safe:

Your profile detail will be used only to contact with you. We never share our database to any third parties.

Currency Policy:
The price offered are in Nepali currency (NPR), USD, Euro, and Pound. The prices of the products can be changed without any prior notice.

Order Placement:

Registration is not necessary to place orders, however as a registered buyer, you will be able to shop faster, be up to date on orders status and keep track of the orders you have previously made.

Manual orders can also be processed based on email correspondences.

Orders will be shipped from 2-4 weeks depending on the volume and nature of the ordered items.

Happy Women Handicraft reserves the right to cancel or alter account without any notification to the customer if they do not purchase anything for a long period of time.

Order will be processed once the payment will be confirmed.

 

Return Policy:

If the customer wants to return the product, he/she should contact us by email at happywomencraft@gmail.com within 5 days after the delivery of the order, describing the reason and evidence of dissatisfaction.

Claims made after one week of the receipt of the order will not be acknowledged.

Transportation cost involved for returning goods to Nepal from his/her country will be paid by the customer. Upon receipt the returned goods, Happy Women Handicraft reserves the right to decide whether to refund or exchange the products.

Please expect slight variations in color, size, finishing touch or even some irregularities as each product is entirely handcrafted.

Happy Women Handicraft won't acknowledge the returned goods if it is sent without our return authorization.

 

PRODUCTION TIME:

It depends upon the quantity of the order. Usually it will take 3 weeks for the production of the goods.

SAMPLES:
Samples can be delivered through DHL, ARAMEX, FedEx, TNT, UPS or SYKNET courier (door to door) service on the service priority basis on the expenses of the importers. The minimum quantity is entertained 3 pieces out of each product item. Samples to be delivered within 10 days. 

FREIGHT COST:
Goods are shipped normally by air. Airfreight, Insurance and freight forwarding cost should be borne by the importer. Goods are consigned on "Freight to be paid at destination" or Advance payment basis by us on importers' expenses. In this process customer will receive the goods in their nearest international Airport. To get the benefit of reduced freight cost from Nepal the minimum order should be over 45 kilograms merchandise.

Goods can be delivered through DHL, ARAMEX, FedEx, TNT, UPS or SYKNET courier (door to door) service on the service priority basis on the expenses of the importers and customers requirements. In this process customer will receive the goods in their doorstep.

All the applicable taxes or duties of the goods up to Nepal custom are borne by Happy Women Handicraft and in their country of destination are the responsibilities of the customers

LABELS:
Each article will be fixed with label showing made in Nepal, material composition, washing instructions, size etc. as appropriate. We follow buyers' instruction in case of bulk consignment.

 DOCUMENTATIONS:
We prepare the following documentation work from the company and authorized sectors of Nepal's government for the customs purpose MASTER AIR WAYBILL, G.S.P.(Generalized System of Preferences) or form-A, INVOICE, PACKING LIST, CERTIFICATE OF ORIGIN and other additional documentations if necessary. And for your pre-information, we will send the scanned copies of those custom papers to you by e-mail as well.

 PAYMENT TERMS:
Government regulation of Nepal requires Advance Payment through Telegraphic or Swift Transfer. Happy Women Handicraft with SBI bank. Payment should be based on Pro forma invoice. We would like you to transfer at least 50% or total product cost in advance in our bank account before we precede your order list to our production site. To save the Bank transfer charges we recommend you to send us the payment together including shipping charge.

You can also do Payment through the Western Union Money Transfer or other as per your wish.

 The following is the Banking information:

 

THE FOLLOWING INFORMATION IS REQUIRED WHEN WIRING FUNDS

Name Of Bank: CITIZENS BANK INTERNATIONAL LIMITED

CITIZENS BANK INTERNATIONAL LIMITED

THAHITY BRANCH

KAMALADI, KATHMANDU, NEPAL

 

SWIFT CODE OF BANK: CTZNNPKA

 

ACCOUNT HOLDER'S NAME- HAPPY WOMEN HANDICRAFT

ACCOUNT NUMBER- 0130100000216201


CURRENCY NEPALI (NPR)


 

REFERENCE INFO: YOUR NAME (YOUR COMPANY NAME)
 


 

The procedure of producing felt products

Our felt items are considered very special handmade and fair trade products in the world. Many people even don't know what the felt is and how the products are to be prepared? Sheep Wool comes from Newzealand and after the production we export to various part of the country including Newzealand.Here we are trying to explain the making procedure as clearly as possible:

 At the very beginning, the Sheep wool needs to be carded and dyed in various colors. Dyeing can be done either by hand or by machine but to ensure color fastness, it must be done by machine in natural process. Upon completion of the coloring process our skilled workers (mostly womens); start compressing the raw material by hand with washing soap and hot water. After continuous hardworking on compressing; the wool will formed into patches that can be sewn together or made directly into bags, hats and shoes. Patterns can be added to the felt at this stage by rubbing different colored wool into the base sheet with soap and hot water and integrating the fibers of the two to produce the pattern.

Very fine and attractive designs can be produced as the workers pay great attention to detail and are highly skilled. When the product is formed and designed it must be sun dried. After drying, some extra work such as sewing or additional decorating is to be done. The product is then finished and ready for sale.

Care for Felt:

Felt is simple to care. Wiping with a wet cloth will remove most stains. If the item needs to be thoroughly cleaned, hand wash it in luke warm water with a plain soap (no perfumes or dyes), then wring it out and leave it to dry.

When felt is worn often, it tends to grow small piles of loose wool fibers. This happens with all wool products. Just pull them off the item, or on smaller thinner items just cut them off. Felt actually becomes stronger with wear.Steam or Iron the felt to remove wrinkles; you could also do this if it is looking a bit sorry for itself.

 

 

Should you have further query please feel easy to contact with us.

Happy Women Handicraft
 Thamel, Kathmandu, Nepal  

Mobile no:

Mr.Pramodh chaudhary: 00977-9841706307

Mrs Beena Sah: 00977-9819810201

Email:

happywomencraft@gmail.com

Pramod314@yahoo.co.in

 

Web:
http://www.happywomenhandicraft.com

 

 

 

"Women Empowerment for Sustainable Development"